Terms of service

Terms of Service

Last Updated: December 2025

Brand Name: Sugarfree.pk

Contact Number: 0335-7778663

Email: sugarfreedotpk@gmail.com

Address: Main Market Pak Town, Near Mustafa Town, Lahore, Pakistan

1. Acceptance of Terms

By accessing or purchasing from Sugarfree.pk, you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not access the website or use any services.

2. Authenticity & Sourcing Guarantee

  • Original Products: We guarantee that all products (Stevia, Biscuits, Coffees, etc.) sold on our platform are 100% Original and Authentic.

  • Authorized Channels: We source our inventory directly from Authorized Distributors or Official Importers operating within Pakistan. We do not engage with unverified third-party sellers or the grey market.

3. Limitation of Liability (Retailer Disclaimer)

  • Reseller Status: Sugarfree.pk operates strictly as a retailer/reseller. We do not manufacture the physical food products or supplements sold on this site.

  • Manufacturing Issues: Since we do not control the production process, Sugarfree.pk is not responsible for manufacturing defects, ingredient inconsistencies, or quality issues originating from the brand's factory.

  • Adverse Reactions: We provide products "as is" from the manufacturer. We are not liable for any health complications, allergic reactions, or dissatisfaction arising from the consumption of third-party branded products.

  • Label Accuracy: All nutritional facts and health claims are provided by the manufacturers. We are not responsible for the accuracy of the information printed on third-party packaging.

4. Medical & Health Disclaimer

  • Not a Substitute for Medical Advice: The information on this site and our Personalized Diet Plans are for educational purposes only. They are not a substitute for professional medical advice from a doctor.

  • Consultation Required: Patients with Diabetes, Hypertension, or other conditions must consult their physician before starting Keto diets or using new sweeteners.

  • Use at Own Risk: By purchasing our products or diet plans, the customer assumes all responsibility for their health outcomes.

5. Personalized Diet Plans

  • Digital Service: Diet plans are digital products. Once the plan is delivered via email or WhatsApp, it is non-refundable.

  • No Guarantees: While our plans are designed by experts, we do not guarantee specific medical results (e.g., specific blood sugar drops or weight loss) as individual results vary.

6. Pricing and Availability

  • We reserve the right to change prices or discontinue products at any time without notice.

  • We reserve the right to refuse any order you place with us (e.g., if we suspect fraudulent activity).

7. Governing Law

These Terms of Service are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be handled within the jurisdiction of the courts in Lahore.